Eyb & Wallwitz Vermögensmanagement GmbH (“Eyb & Wallwitz”) routinely reviews that its website is up to date. Despite the care we take, information may change over time. No liability or guarantee can be assumed for the topicality, accuracy, or completeness of the information provided. The same applies to the content of any websites linked to herein. Eyb & Wallwitz is not responsible for the content of any such websites.
Eyb & Wallwitz reserves the right to change or to add to any information provided. In particular, the opinions expressed in our publications can change at any time and without warning. The content, layout, and structure of all Eyb & Wallwitz webpages are copyright protected. The reproduction of information or data including, without limitation, the use of texts, portions of text, or images, requires the prior written consent of Eyb & Wallwitz.
Data protection is important to us. The data of the visitors to our website are protected by law including, but not limited to, the Bundesdatenschutzgesetz (Federal Data Protection Act) and the Telemediengesetz (Tele-Media Act).
Filing a complaint
Offering you consistently comprehensive and high-end service is very important to us. If you are not satisfied and have a complaint, please contact us immediately. You can share your complaint via various channels:
Eyb & Wallwitz Vermögensmanagement GmbH
Of course, you can also always contact your personal consultant. And of course you will not incur any processing or clarification fees. So that we can process your specific issue promptly, we ask that you provide the following information:
- Your name and contact details
- the time of the complaint
- a precise description of your request
We will confirm receipt of your complaint immediately and process it as soon as possible. As a rule, complaints are processed within 10 business days. Should we need more time to process your complaint due to the complexity of the issue, you will receive a status update either by letter or via email to inform you of when you can expect your issue to be resolved. Our final reply letter will include the details and findings of our review.
Eyb & Wallwitz is a member of the Verband unabhängiger Vermögensverwalter Deutschland e.V., the Association of Independent Asset Managers of Germany (“VuV”), which has established an arbitration board to settle disputes. Disputes between consumers and members of the VuV in connection with financial services transactions can be settled in out-of-court arbitration before the VuV arbitration board. See the VUV ombudsman’s rules of arbitration for more detailed information regarding the arbitration procedure.
The ombudsman’s address is:
60596 Frankfurt / Geermany
Further information regarding the VuV ombudsman (including communication data, rules of arbitration, application form) is available at http://vuv-ombudsstelle.de
MIFID II quality of 2019 financial portfolio management execution
As a financial services provider, Eyb & Wallwitz is required by law to make public, on an annual basis, the execution quality of financial instruments orders. The top five execution venues must be evaluated and published
Eyb & Wallwitz had no direct access to execution venues, but rather forwarded the orders to custodian banks. Eyb & Wallwitz fulfilled its best execution obligation by carefully selecting and monitoring the custodian banks in order to achieve the best possible outcome for its clients. For this reason, the custodian banks’ execution principles applied, as a matter of principle, to the execution of trading orders.
The banks' selection procedures were based on the following criteria:
- the transaction costs
- the speed of execution
- the likelihood of execution and its quality
- the quality and security of processing, based on type and scope of the order and the market situation
The execution costs are only one of these criteria, because it is Eyb & Wallwitz’s corporate philosophy not to trade too often.
Conflicts of interest
There were no conflicts of interest, no close ties, and shared ownership of the custodian banks and/or execution venues.
Change in custodian banks
On the individual asset management side, there were no changes in the selected banks.
Client category execution decisions
In execution matters, Eyb & Wallwitz does not distinguish between retail customers and professional clients
Execution quality analysis
Eyb & Wallwitz verified the quality of the execution price by using market data. The custodian banks’ calculated costs were subjected to random-sampling checks..
Eyb & Wallwitz analyzes customer execution complaints
There were no client complaints in 2019
Exchange venue reporting – MIFID II Top 5 for the 2019 fiscal year
|The five exchange venues in terms of trading volume in descending order (by volume)||Percentage of total trading volume (stocks, bonds, ETFs, fund units)||Percentage of by customer-initiated orders||Percentage of E&W-initiated orders|
|DAB BNP Paribas||10,78||0,00||100,00|